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✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating ✔ Plant Based, No Preservatives ✔ Tasteless & Dissolves Instantly ✔ Patented Triple Fiber System ✔ Supports Healthy Blood Sugar ✔ Reduces Acidity & Bloating

Terms and Conditions

Effective Date: April 2026 | Last Updated: April 2026

At Gut2Go (Polestar Alpha Private Limited), every product we make begins with a single promise — to put your health first, always. We want your experience with us to be rooted in complete trust, and that starts with being fully transparent about how we operate.

These Terms & Conditions set out the ground rules of our relationship — written not in the spirit of fine print, but in the spirit of honesty. We're a new brand, but we've built ourselves on the values of science, safety, and integrity. Please take a moment to read through these terms; by shopping with us, you're agreeing to them, and we believe you'll find them fair, clear, and straightforward.

We're here to help — and if you ever have a concern, our team is just an email away. Please feel to write to us at ideas@polestaralpha.com and we shall get back to you at our earliest possible.

Introduction & Agreement

Welcome to www.gut2go.com, the official website of POLESTAR ALPHA PRIVATE LIMITED (CIN: U47219MH2025PTC446583) ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and the Company governing your access to and use of the Website and purchase of products listed thereon.

Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By accessing, browsing, or purchasing from this website, you unconditionally accept and agree to be bound by these terms. If you do not agree, please do not use this website. This website is operated from India. All transactions are governed by Indian laws. By placing an order, you confirm you are at least 18 years of age and legally competent to contract under the applicable Indian laws. The Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Definitions

"Website" means www.gut2go.com and all its subdomains and mobile applications (as may be applicable).

"Products" means all nutritional supplements, health foods, and related products listed on the Website.

"Order" means a request by the User to purchase one or more Products.

"Services" means all features, tools, and functionalities offered through the Website.

"Intellectual Property" means all trademarks, logos, content, images, trade secrets, patents, and proprietary material owned by or licensed to the Company.

"Personal Data" means any information that identifies or can identify a natural person, as defined under the applicable laws in India.

Eligibility

Use of this Website is available only to persons who can form legally binding contracts under the applicable Indian laws. Persons who are 'incompetent to contract' including minors under 18 years of age, persons of unsound mind, or persons disqualified by law are not eligible to transact on the Website. The Company reserves the right to terminate access and cancel orders placed by ineligible persons.

Product Information & Disclaimers

We are deeply committed to transparency — especially when it comes to your health. Our products are carefully formulated, and designed to support your wellness goals as part of a balanced lifestyle. We want you to have all the information you need to make confident, informed decisions. The disclaimers on this page are not meant to overwhelm you — they're meant to empower you. Please read them alongside the guidance of your healthcare professional, so that your supplement journey is safe, effective, and truly right for you.

All product descriptions, images, and information on the Website are provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

The Company reserves the right to modify product formulations, packaging, or specifications without prior notice. Products are subject to availability, and the Company may discontinue any product at any time.

Pricing & Payment

All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. The Company reserves the right to change prices at any time without prior notice. However, prices applicable to your order will be those displayed at the time of order placement.

Payment must be made in full at the time of placing an order. We accept payment through the methods specified on the Website, which may include credit/debit cards, net banking, UPI, digital wallets, and other payment gateways.

All payment transactions are processed through secure third-party payment gateways. The Company does not store your complete payment card details.

Order Acceptance & Cancellation

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud detection systems.

Cancellation by Customer

You may cancel your order before it has been shipped by contacting our customer support team. Once an order has been shipped, it cannot be cancelled but may be eligible for return as per our Return & Refund Policy.

Cancellation by Company

We reserve the right to cancel any order at our sole discretion, including in cases of suspected fraud, unavailability of products, or errors in pricing. In such cases, any payment made will be refunded to the original payment method.

Shipping & Delivery

We ship to addresses within India only. Delivery timelines are estimates and may vary based on location, product availability, and other factors beyond our control. The Company is not liable for delays caused by courier services, natural disasters, or other force majeure events.

Risk of loss and title for products purchased pass to you upon delivery to the shipping address provided by you. You are responsible for providing accurate shipping information. The Company is not responsible for orders delivered to incorrect addresses provided by the customer.

Returns & Refunds

Our Return & Refund Policy is incorporated into these Terms by reference. Please review our complete Return & Refund Policy available on the Website for detailed information regarding returns, exchanges, and refunds.

Products must be returned in their original, unopened, and unused condition with all seals intact. Opened or used products cannot be returned due to health and safety regulations applicable to nutritional supplements.

Health & Safety Disclaimers

Important: The products sold on this Website are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food Safety and Standards Authority of India (FSSAI) or any other regulatory body.

You should consult with a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking any medications. Individual results may vary.

The Company is not responsible for any adverse reactions, allergies, or health issues that may arise from the use of our products. It is your responsibility to read product labels, ingredients, and warnings before use.

User Accounts

To access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. The Company reserves the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete.

Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, software, and compilation thereof, is the property of the Company or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Website without prior written consent from the Company.

Prohibited Uses

You agree not to use the Website:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
  • To use any robot, spider, or other automatic device to access the Website for any purpose
  • To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your Personal Data.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Company, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising out of or related to these Terms or the use of the Website shall not exceed the amount you paid to us for products purchased in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its licensors, employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the Website, violation of these Terms, or violation of any third-party rights.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

POLESTAR ALPHA PRIVATE LIMITED
Email: ideas@polestaralpha.com
Website: www.gut2go.com

© Copyright 2026. Gut2Go . All rights reserved.